Volunteer Role: Digital Skills Teacher (Basic Level)
Volunteer Role: Digital Skills Teacher (Basic Level)
Posted for BLOSSOM ASA
Posted by Community Action Redbridge
You will be redirected to the Community Action Redbridge website to express your interest.
About the role
Digital Skills Teacher (Basic Level)
We’re looking for a patient, supportive volunteer to teach basic digital skills to adults who may have little or no experience using devices or the internet. You’ll help participants build confidence using smartphones, tablets or computers for everyday tasks like sending emails, browsing safely, accessing services or using WhatsApp.
This role is perfect for someone who wants to share their tech know-how to break down digital exclusion and support community empowerment.
Locations: Redbridge, Newham, or Waltham Forest (in-person delivery)
Main tasks and responsibilities
- Plan and deliver simple, step-by-step digital skills sessions
- Support learners 1-to-1 or in small groups
- Help people learn tasks like:
- Using a smartphone or tablet
- Sending emails and texts
- Accessing GP services online
- Using Google, YouTube, Zoom or WhatsApp
- Understanding internet safety and passwords
- Encourage participants to practise at their own pace
- Answer basic questions and build digital confidence
- Track attendance and share feedback with the coordinator
Benefits to volunteer
- Make a big impact by helping people access essential services and stay connected
- Build teaching, coaching and communication skills
- Gain experience useful in education, digital inclusion, or community work
- Meet a wide range of people and build local connections
- Be part of a supportive team working for positive change
- Flexible and rewarding – even one session a week makes a difference
What skills do I need?
Skills, attributes, experience and qualifications
- Confident using smartphones, tablets, and basic digital tools
- Patient, encouraging, and a clear communicator
- Able to explain things in plain language
- Friendly, approachable, and respectful of all learning levels
- Organised and reliable
- No formal teaching qualification required
- Any experience in support, tutoring, training, or digital help is welcome
- We particularly welcome volunteers who speak additional community languages
- Basic IT knowledge (email, apps, browsers, internet safety)
- Smartphone and/or laptop for demonstrating tasks
- Internet access (on-site or portable WiFi)
- Mobile phone – for team contact or emergencies
- Need to be 18+
Short induction and safeguarding briefing
Commitment to inclusion, patience, and respect for diverse learners
Location
This opportunity has no specific location e.g. can be carried out anywhere.
Details
- Organisation Policies: Health and Safety Policy
- Organisation Policies: Safeguarding policy
- Organisation Policies: Conflict Resolution policy/procedure for volunteers
- Organisation Policies: Data Protection Policy
- Organisation Policies: Equal Opportunities Policy
- Organisation Policies: Volunteer Policy
- Quality Control: Accessibility - additional information
- Quality Control: Are there any age limits?
- Quality Control: DBS checks - additional information
- Quality Control: Expenses - additional information
- Quality Control: Recruitment Process - additional information
- Quality Control: Reference can be provided after how long volunteering?
- Quality Control: Support Provided - additional information
- Quality Control: Thanks / Recognition for Volunteer contribution
- Quality Control: Transport Info (nearest station / bus stop)
- Quality Control: Volunteers covered by insurance
- Support provided: Access to group meetings/socials/team events
- Support provided: Access to telephone/online support
- Support provided: Basic reference can be provided
- Support provided: Induction provided
- Support provided: Peer support / buddying system in place
When is this role available?
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Time Commitment: 1 session per week (1–2 hours)
You will be redirected to the Community Action Redbridge website to express your interest.
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