Community Library Volunteer At Newbury Library

Community Library Volunteer At Newbury Library

Posted for West Berkshire Council - Culture and Libraries

Posted by Volunteer Centre West Berkshire

Register your interest

You will be redirected to the Volunteer Centre West Berkshire website to express your interest.

West Berkshire Libraries are seeking volunteers to provide valuable support as Community Library volunteers. Community Library volunteers ensure that the service remains operational, stock is in the correct order and is easily accessible while providing impeccable customer service. As a service we appreciate and value the time and help volunteers give and the benefits it brings to our customers, staff and the wider community.

This is an opportunity to play a key role in helping the library by carrying out the following essential tasks which are:

• Offer a friendly welcome to all members of the community. 
• Assist library users with the use of self-service equipment to issue, renew and return items. 
• Shelve items returned during the session, checking to make sure all items on the shelves are in good condition, in the correct sequence, and are attractively displayed.
• Keep the library area tidy. 
• Help library users access books and other stock 
• Use the library management system 
• Provide customer service at desks by issuing and returning Library stock.
• Assist with printing queries and book searches.
• Work closely with library stock and assist staff with transfers and withdrawn stock.

What are the benefits of becoming a Community Library volunteer? 

• Learn valuable Customer Service Skills
• Gain experience of Volunteering in a public library
• Work closely with Library stock
• Improve your IT and communication skills.

What skills do I need?

This opportunity would suit someone who enjoys communicating with people, enjoys conversations and is able to liaise with all ages as well as being a team player. You need be able to shelve items in correct sequence whether alphabetically, numerically or in special collections and displays. IT skills are desirable along with an interest in reading.