Hospital Discharge Support Project Volunteer – Office Support

Hospital Discharge Support Project Volunteer – Office Support

Posted for Brentwood Community and Voluntary Service (CVS)

Posted by Volunteer Essex

Register your interest

You will be redirected to the Volunteer Essex website to express your interest.

Role Purpose

To provide practical, short-term support to people returning home from hospital, helping them remain safe, independent and connected to their local community during their recovery.

Main Responsibilities

• Carry out welfare check telephone calls where appropriate.
• Provide a friendly and supportive point of contact for individuals following hospital discharge.
• Signpost service users to relevant community and voluntary services.
• Record activities and report any concerns to the Hospital Discharge Support (HDS) Coordinator.
• Follow all Brentwood CVS policies, including safeguarding, confidentiality and data protection requirements.

Boundaries of the Role

• Volunteers do not provide personal care or medical support.
• Any safeguarding or welfare concerns must be reported immediately to the HDS Coordinator or Director

What skills do I need?

Skills and Qualities

We are looking for volunteers who are:

• Friendly, reliable and compassionate.
• Good communicators and active listeners.
• Respectful of confidentiality and professional boundaries.
• Organised and able to follow instructions.
• Committed to treating all individuals with dignity and respect.