Quality Assurance Officer Volunteer

Quality Assurance Officer Volunteer

Posted for Minds To Media CIC

Posted by Ealing & Hounslow Council for Voluntary Service

Register your interest

You will be redirected to the Ealing & Hounslow Council for Voluntary Service website to express your interest.

Minds to Media is seeking a detail-oriented Quality Assurance Officer to ensure consistency, effectiveness, and high standards across our programmes. This role will play a key part in monitoring delivery quality, identifying areas for improvement, and supporting teams to maintain excellence in programme execution.

Key Responsibilities

• Develop and implement quality assurance frameworks and processes
• Monitor programme delivery to ensure consistency and effectiveness
• Conduct regular reviews, audits, and quality checks across projects
• Identify areas for improvement and support teams in implementing changes
• Gather and analyse feedback from participants and stakeholders
• Produce clear reports on programme quality and performance
• Support the development of best practice guidelines and standards
• Work collaboratively with teams to embed continuous improvement

How to Apply

Please submit your CV and a cover letter outlining your experience and interest in the role to Jon at: [email protected]

What skills do I need?

• Experience in quality assurance, programme management, or evaluation roles
• Strong attention to detail and ability to maintain high standards
• Analytical skills with the ability to assess performance and identify improvements
• Experience developing or implementing QA frameworks and processes
• Strong organisational and problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work collaboratively across teams