Telephone / Admin Volunteers

Telephone / Admin Volunteers

Posted for British Heart Foundation (West Denton)

Posted by Volunteer Centre Newcastle

Register your interest

You will be redirected to the Volunteer Centre Newcastle website to express your interest.

Are you the face of fundraising for British Heart Foundation?

Are you calm, collected and happy to chat on the phone? Are you looking for admin or customer service experience? Join the volunteer team at our (store Location). You will be the first point of contact for customers who call our furniture store, helping them with any enquiries, arranging collections for donations and explaining our Gift Aid scheme. You will also be using our online collections request system to process online collection booking requests.

Say hello to the team

Funding for researchers begins at your local charity shop. Last year our British Heart Foundation UK charity shops across the UK raised an incredible 28 million - this wouldn't have been possible without our fantastic volunteers.

Our team is bright and bubbly, and we love meeting people from all walks of life.

Typical tasks include:

• Dealing with members of the public with confidence
• Being organised and able to follow administration procedures accurately
• Good communication and customer service skill
• Acting as an ambassador for British Heart Foundation always

What skills do I need?

• If you have good communication skills and able to follow administration processes accurately then come and be a part of our team and laugh and chat with other volunteers over a cup of tea and a biscuit
• Perfect for enhancing your CV and skills set
• We also offer our volunteers the choice to do free NVQ qualifications