Main Reception Volunteer

Main Reception Volunteer

Posted for St. Oswald's Hospice

Posted by Volunteer Centre Newcastle

Register your interest

You will be redirected to the Volunteer Centre Newcastle website to express your interest.

• Answering and forwarding phone calls
• Responding to a wide range of enquiries via telephone, email and in person. 
• Processing messages / managing appointments and booking / record keeping. 
• Ensuring all visitors sign in and out appropriately complying with fire safety regulations 
• Operate the till to process payments for gift shop purchases and staff meals, ensuring accurate transactions and a positive experience for visitors and colleagues. 
• Processing incoming and outgoing post. 
• Accepting deliveries and collections of goods. 
• Processing incoming donations of cash / cheques.

Benefits

• Volunteering at St Oswald’s Hospice gives you the opportunity to make a difference to people at a difficult time in their lives and to support your local community.  
• A chance to develop new skills, experiences and knowledge. 
• A chance to meet new people and be part of a friendly team.  
• Reimbursement of your travel expenses. 
• The support of a Volunteer Link who is an experienced member of the team.  

What skills do I need?

Skills and Experience: 

• Strong communication and people skills 
• Good organisational and administrative skills 
• Attention to detail and reliability 
• Sensitivity and commitment to confidentiality Personal Qualities: 
• Calm under pressure in a busy or emotionally charged environment. 
• Compassion and kindness, aligned with hospice care values. 
• Flexibility and adaptability, responding to changing priorities throughout the day. 
• Teamworking, working closely with clinical staff, volunteers and management. 
• Identifies with St Oswald’s Hospice Values and People Charter https://www.stoswaldsuk.org/who-we-are/our-values-and-people-charter/