Volunteer Food Distribution Assistant - West Ealing

Volunteer Food Distribution Assistant - West Ealing

Posted for A2Dominion Housing Group Limited

Posted by Ealing & Hounslow Council for Voluntary Service

Register your interest

You will be redirected to the Ealing & Hounslow Council for Voluntary Service website to express your interest.

A2Dominion is looking for reliable and friendly volunteers to support our weekly food distribution service at Mahaba Café in West Ealing. This role helps ensure local residents can access essential food support in a welcoming and respectful environment.

Key Responsibilities

• Commit to volunteering every Tuesday from 12:30pm to 3:30pm.
• Welcome and assist residents attending the food distribution hub.
• Help unload, move, and organise crates of food.
• Distribute food items fairly and efficiently to residents.
• Provide a friendly, approachable, and supportive service.
• Assist with setting up before the session and clearing up afterwards.
• Help maintain a safe, tidy, and organised environment throughout the session.
• Greeting customers and handing out numbered entrance tickets 
• Assisting with setting up and packing down the room
• Refrigerating chilled products
• Managing the queue and helping to register customers
• Disposing of rubbish and recycling packaging

What We're Looking For

• Friendly and positive attitude.
• Good communication and people skills.
• Ability to work as part of a team.
• Comfortable handling and moving crates of food (some lifting may be required).
• Reliable and committed to attending regularly each Tuesday.
• Respectful of people from all backgrounds and circumstances.

Benefits of Volunteering

• Make a positive difference in your local community.
• Gain experience working directly with residents.
• Meet new people and develop teamwork skills.
• Support A2Dominion's efforts to tackle food insecurity and reduce food waste.

• Your main contact is: Caroline Wolff [email protected] and Denise Da Silva [email protected]

• Induction session, including health and safety information, details of support available and guidance about what we’ll need from you

• Opportunity to do Food Safety and Hygiene for Catering, Level 2 (optional)

This is a rewarding opportunity for anyone looking to give back to their community and support residents in need.

What skills do I need?

Skills Required

• Friendly and approachable manner to create a welcoming environment for residents.
• Good communication skills and the ability to interact respectfully with people from diverse backgrounds.
• Customer service skills and a willingness to help others.
• Teamwork skills to work effectively with other volunteers and staff.
• Reliability and commitment to attend regularly every Tuesday.
• Organisational skills to help sort, organise, and distribute food efficiently.
• Physical ability to safely lift and move crates of food where required.
• Problem-solving skills and the ability to remain calm in a busy environment.
• Awareness of confidentiality and respect when supporting residents who may be experiencing hardship.
• Health and safety awareness when handling food and moving stock.

Desirable Skills

• Previous volunteering or community engagement experience.
• Experience working with vulnerable people or within a customer-facing role.
• Knowledge of food hygiene or food distribution processes (training can be provided).

No prior experience is necessary. We welcome volunteers who are enthusiastic, reliable, and passionate about supporting their local community. Training and support will be provided by A2Dominion staff and experienced volunteers.