Macmillan Project Support Volunteer

You will work with one of our benefit specialists and support with casework from making benefit applications, gathering evidence to support appeals and applying for grants and health costs. This role is perfect for someone with previous case management experience or who wants to develop a career in law, social care or other areas of advice. 

The role will involve:

• Supporting caseworkers to manage post, email and communication from clients, their health professionals or the DWP

• Helping with some applications such as grants, blue badges

• Drafting advice letters and follow up with the DWP and other third parties

• Updating case records with outcomes and progress being made

Benefits

Training offered

Travel and parking expenses paid

Volunteer within a team of like minded individuals

Practical Considerations

Our Crawley Centre can be reached via train or bus, with free car parking.

Our Shoreham Centre is based at The Shoreham Centre, Pond Road with parking available.

Support Disabled

Larger screens available for use with the computer. Lift available to first floor office at Crawley. 1-1 support with Caseworker.

What skills do I need?

 As a Macmillan Project Support Volunteer, you need to have:

• Excellent communication and organisation skills

• Able to follow processes

• Good IT skills so you can use Word, Excel and receive training on our case management system

• Empathy for the needs of cancer patients and a commitment to our equity, diversity and inclusion principles