Canal Cafe Volunteer

Canal Cafe Volunteer

Posted for Chichester Ship Canal Trust

Posted by Voluntary Action Arun & Chichester

Register your interest

You will be redirected to the Voluntary Action Arun & Chichester website to express your interest.

Welcoming customers to the Canal Cafe and serving them with products from our Cafe, gift shop and booking on boat trips. We welcome visitors of all ages and abilities and pride ourselves on giving all our visitors a warm friendly welcome to the Canal.

The biggest task is serving visitors with hot and cold drinks, sandwiches and snacks (sometimes toasted) and taking cash and card payments. To support the Cafe work, we clear and clean tables inside and outside, and operate the dishwasher to maintain a good supply of clean crockery. We also sell gifts and souvenirs. In addition we take bookings for our boat trips and rowing boat hire. We help our visitors with local information and answering questions such as boat trip times, where the bus stops, what ducks you might see on the Canal - it's always surprising.

What skills do I need?

• No previous experience is necessary, but the ability to keep calm when it gets busy and a reasonable level of fitness are required. Offering great customer service is essential, so a welcoming smile, outgoing personality and politeness are necessary
• Working with other volunteers, being a team player is essential.
• We help our visitors with local information so answering visitor queries either face-to-face or from telephone calls is part of the role.
• We use a modern till and full training is given for this.
• We use a computerised trip booking system and training will be given if you would like to undertake this role.